Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

To complete your return, we require a receipt or proof of purchase. 


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2-4 business days.

Shipping charges are non-refundable.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again. 

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at 


If items are used, we will only replace them in case of a manufacturer defect. Any defects on used items must be reported to us within 3 days of receipt. If you need to exchange an items that has a a manufacturer defect, send us an email at with pictures highlighting the defect. Once your return is approved you may send it to:

AppleOnTop, Inc.

Attn: Returns

AppleOnTop, Northridge. CA,  USA 



To return your product, you should mail your product to:

AppleOnTop, Inc.

Attn: Returns

AppleOnTop, Northridge. CA,  USA 


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you may vary. 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

“All Products for Tobacco Use Only” and “Adult Signature Required Upon Delivery”